There are no rules when it comes to our clusters as they're completely customizable!

Velour-Xtensions™ Kit: The three rows in the box indicate the length of the cluster, from top to bottom, the clusters are 10mm, 12mm, 14mm. Use  incrementally longer clusters for a flared, cat-eye lash (e.g. 10, 12, 14).

Velour-Xtensions™ Lash Clusters: The three columns in the box indicate the length of the cluster, from left to right, the clusters are 10mm, 12mm, 14mm. Use the same length clusters for a natural, round lash (e.g. 12, 12, 12) or incrementally longer clusters for a flared, cat-eye lash (e.g. 10, 12, 14).

The volume and thickness of the fibres. Classic is the most natural-looking, Hybrid gives you a full lash look, and Volume is the most glam.

If you're applying them with the Multi-Day Lash Bond for several day wear (underneath the natural lash), we recommend only applying Velour-Xtensions™ Lash Clusters once. If you choose to wear them above the lash line, with a traditional lash glue, like Velour White Latex-Free Lash Adhesive , you can reuse them.

It depends on how you want to apply them! If you'd like to get multi-day wear, you will need the Velour Too Real Lash Extension Tool and Multi-Day Lash Bond to apply our lash clusters. If you're looking for daily wear, we recommend the Velour White Latex-Free Lash Adhesive and the Velour Too Easy Lash Applicator.

This extension tool is made specifically for Velour-Xtensions™ Lash Clusters, but it could also work for false lashes. We'd recommend our Too Easy Lash Applicator that was created just for false lashes - both tools support the application experience in different ways!

For a quick clean, you can wipe down the tool with a makeup remover like Velour Lash Clean. Otherwise, you can sanitize it in alcohol at home. If you're using it in a professional setting, the tool can be placed in a sterilizer.

No, this lash bond was created specifically for our lash clusters and is designed to be applied underneath your natural lashes. We do not recommend using it with other false lashes, individual lashes or lash extensions.

If you applied to much of the lash bond during application, use an oil-based makeup remover to remove the bond and start again on that eye. For more info on proper removal, check out our How to Remove section!

This can disrupt the lash bond from drying properly, which will prevent you from getting the most wear out of your lash clusters. If you do get them wet before the 24hr mark and the clusters have loosened, you can re-fuse them with the Too Real Lash Extension Tool. Ensure you do this in a dry, non-humid environment (i.e. not in the shower). If a cluster or multiple clusters have completely fallen off due to getting wet within the first 24 hours, then you will need to start the application process again from the beginning.